Returns & Exchanges
At HBD, we want you to love your fashion finds, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that getting your refund or exchange is as effortless as your personal style.
Initiate Your Request
Log into your HBD account and navigate to your order history to select the items you wish to return or exchange.
Pack Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and security seals remain intact.
Print and Attach Label
Download your prepaid shipping label from our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and use your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing